Value-added services
More than pick, pack and ship.
When your brand needs more, we can help with packaging, kitting, sourcing, quality control, inventory management and international shipping — from one team in China.
When your brand needs more, we can help with packaging, kitting, sourcing, quality control, inventory management and international shipping — from one team in China.
Value-added 3PL services are the parts of fulfillment that are specific to you rather than generic to everyone: custom packaging fulfillment, kitting services, sourcing, checks, the things that sit on top of pick, pack and ship. You can take one of these 3PL value-added services or all of them — the operation underneath is the same either way.
The customer never sees your warehouse. They see what the warehouse sends them.
So we work to your packing SOP rather than ours. You tell us what goes in the parcel, in what order, and how it should look when the box is opened. We follow it on every order, not just the first hundred.
When production is happening thousands of kilometres away, small problems become expensive quickly. Our Shenzhen team can help coordinate the supply chain around your fulfillment operation.
Communicate directly with suppliers in Chinese when details need to be clarified.
Help identify and coordinate suitable suppliers and production resources.
Inspect products in China, before they become customer complaints on the other side of the world.
Keep approved product requirements connected to what is actually produced.
Inventory is tracked by SKU and variant, so fashion brands can manage styles, colours and sizes without losing visibility as the catalogue grows.
Orders, inventory and fulfillment status live inside the WMS instead of being managed by hand across disconnected files. One place to look, and the same numbers whoever is looking.
Shipping from China should not mean choosing one carrier and hoping for the best. Different countries, parcel sizes and customer expectations need different routes.
Where it suits the market, that includes DDP shipping — duties and taxes settled before the parcel reaches your customer, so nothing is asked of them at the door.
Packaging. Factories. Inventory. Shipping. That is usually where we can help most.